Please Note: If you are trying to use two different cards in the On Line Payment Portal (Debit or Credit,) Only One card will be processed and may take up to 6 days to clear this system Before Allowing you to enter another card payment for that particular property. This could cause a portion of your rent payment to be late depending on when your first card payment was submitted. This is a Real Page Payment Services issue that we are unable to resolve at any level. Thank you!
For any Payment Portal concerns or issues: Real Page Payment Services' contact information is below.
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Payment Portal Consumer Support Toll Free Telephone Number: 1-844-530-5785
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Payment Portal Consumer Support email: RealPagePaymentsServices@
RealPage.com
Tenants, please use the contact info below if you have a payment question using the On Line Payment Portal.
- Our PMI Goldfeather staff will continue to manage questions relating to ledger balances and charges; however, all questions (from tenants) concerning processing through the On Line Payment Portal will be handled by Real Page Payment Services dedicated email and phone support team.
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Consumer Support Toll Free Telephone number:
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1-844-530-5785
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Consumer support email: RealPagePaymentsServices@
RealPage.com - For you convenience, this On Line Rent Payment Portal has been enacted to expand your options for paying rent. If you would like to discuss using our Free ACH Draft Service, please contact our office. Thank you PMI GOLDfeather
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